Career Opportunities with Bracket Global

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Software Developer I/II (Production Support)

Department: E-US-eClin-Tech Del-Dev-RTSM
Location: San Francisco, CA

Looking for the right company?


Science. Technology. Service.

Bracket offers a unique suite of solutions, with a unique perspective on clinical research development. We focus on bringing together best-in-class science, technology and service to drive superior clinical outcome results for our clients and for their patients. If you are a creative problem-solver and have a hard-wired, instinctual commitment to exceptional customer service, we'd love to talk to you!

Is this job right for you?

We are currently looking for a Software Developer l/ll responsible for creating, enchancing and maintaining business applications to support Bracket’s business needs. Working under the direction of Technical Lead, Team Lead and/or Software Development Manager this position implements assigned coding modules, performs unit testing, and documents their work according to accepted quality principles and supports testing.


Required Skills & Experience


  • Bachelor’s Degree in Computer Science, Information Systems or related technical major.
  • Demonstrated experience will be considered in lieu of a Bachelors Degree.


  • Two to Five years experience professionally developing or supporting software.
  • Experience with some or all of the following technologies:
    • Microsoft SQL Server 2005/2008 MySQL or other relational databases including stored procedures, views and triggers.
    • Microsoft SQL Server Reporting Services or other reporting tool.
    • Microsoft Visual Studio 2003-2016, VB.NET, C#, ASP.NET.
    • Microsoft LINQ to Entitites, complex query writing and optimization.
    • Microsoft Visual Basic for legacy support of classic ASP web applications and IVR.
    • ASP, VBScript, HTML, JavaScript, AJAX, CSS, XML, XSLT.
    • Team Foundation Server, Microsoft Visual SourceSafe, Subversion, BitBucket or other SCM tools.
    • Web page design within ASP.NET MVC and/or Classic ASP.
    • Object Relational Mapping (OR/M), MVC, MEF, Unity Framework, and Dependency Injection (DI).
    • Source Control Software such as Team Foundation Server, Visual Source Safe, Subversion, BitBucket.
  • Experience of distributed architecture and high performance data collection is desirable.
  • Experience developing, enhancing and customizing configurable applications is desirable.
  • Domain experience in any of the following is desirable:
    • Interactive Voice Response (IVR) applications.
    • Mobile device applications include Smartphone and Tablet.
    • Electronic Data Capture applications.
    • Learning Management Systems.
    • Clinical Trial Management Systems.
  • Experience estimating development and support tasks.
  • Familiarity with 21 CFR Part 11 or experience in a regulated environment desirable.

Role Competencies

Introductory: Demonstrates introductory understanding and ability and, with guidance, applies the competency in a few, simple situations in the following.

  • Industry Knowledge of Clinical Trials or Healthcare.
  • Inventory/Supply Management basics of tracking and reporting inventory levels to resupply.
  • Product Development process of creating, enhancing and supporting an existing product for the long term, including best practices.

Basic: Demonstrates basic knowledge and ability and, with guidance, can apply the competency in common situations that present limited difficulties in the following.

  • Application Development, Support and Maintenance.
  • Database Design and Management, including query writing and optimization.
  • IT Support Troubleshooting, using common steps for problem solving and resolution.
  • Project Risk & Change Management to determine the risk involved when it comes to test case coverage of development changes.
  • System Design of and understanding of the technical architecture of decoupled product modules.
  • Systems Integration and Porting, of application code and data transfers, including data transformation and ETL.

General: Demonstrates general stengths in the following.

  • Analytical Thinking:
    • Analyzes complex situations to come up with best coarse of action.
  • Continuous Learning:
    • Seeks learning opportunities internally and externally to the benefit of the organization as well as the individual.
  • Critical Judgment:
    • Integrates and interprets broad and complex information to apply directly to specfic role and tasks.
  • Information Gathering and Processing:
    • Adapts information gathering strategy-analysis to situation.
  • Teamwork:
    • Collaborates well with others with good participation in discussions.
  • Using Information Technology:
    • Uses a range of IT tools to accomplish tasks from standard to custom, understanding lower level operations peformed by tools.


We treat our employees right:

A fully comprehensive benefits program with medical, dental, vision, company paid life insurance, short and long term disability. Great Paid Time Off program that starts with 20 days of accrual per calendar year; great 401k plan with company match that is 100% vested immediately. Paid parental leave and other competitive benefits.

Bracket is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. Bracket is also committed to complying with all fair employment practices regarding citizenship and immigration status.

The right opportunity is waiting for you here at Bracket, what are you waiting for? Apply now!

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