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Fulfillment & Logistic Tech I

Department: C-US-eClin-Fulfillment
Location: Feasterville-Trevose, PA

Looking for the right company?

Bracket

Science. Technology. Service.

Bracket offers a unique suite of solutions, with a unique perspective on clinical research development. We focus on bringing together best-in-class science, technology and service to drive superior clinical outcome results for our clients and for their patients. If you are a creative problem-solver and have a hard-wired, instinctual commitment to exceptional customer service, we'd love to talk to you!

Is this job right for you?

The Fulfillment & Logistics Technician I provide fulfillment services, logistics coordination and technical support for equipment provided to clinical trial sites in support of Bracket services around the globe.

Essential Duties and Responsibilities: Other duties may be assigned.

  • Track inventory for all study related equipment and peripherals
  • Perform the build process for devices
  • Complete all validation documentation accurately before devices are released
  • Perform occasional site support activities

Do you have the right background for this job?Skills & Competencies:

  • 0 – 3 years experience with end user support and/or help desk duties, troubleshooting hardware and software issues, repairing hardware and software issues and training users in the use of hardware and software
  • Must be proficient with Microsoft Word, Excel, Internet Explorer, Windows XP, Windows 7, Windows 8, Windows 10
  • Knowledge of JIRA or similar software to track and document his/her work
  • 0 – 1 years’ experience using and managing desktop imaging software, preferably Symantec Ghost and/or Clonezilla
  • Must be detail oriented and able to take a job to successful conclusion
  • Must be able to work as part of a team
  • Ability to effectively communicate with both technical and non-technical individuals at all levels of the organization
  • Light to medium physical work may be required
  • 0-1 years (minimum) working as a help desk technician, fulfillment technician or similar position in a medium-large scale business environment

We treat our employees right:

A fully comprehensive benefits program with medical, dental, vision, company paid life insurance, short and long term disability. Great Paid Time Off program that starts with 20 days of accrual per calendar year; great 401k plan with company match that is 100% vested immediately. Paid parental leave and other competitive benefits.

Bracket is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. Bracket is also committed to complying with all fair employment practices regarding citizenship and immigration status.

The right opportunity is waiting for you here at Bracket, what are you waiting for? Apply now!

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