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Project Manager

Department: E-US-eClin-Client Svcs-ePRO
Location: Arlington, VA

mProve Health (part of Bracket Global) is a pioneer in the field of mobile health solutions. We build platforms that revolutionize the way patients connect with global clinical research studies. Our products and services bring innovative technology to Biotechs, Pharmaceuticals, and NGOs advancing the field of scientific discovery in dozens of countries around the world. Our solutions have a proven impact on reducing the cost of patient engagement by connecting with them directly through their cell phone. In addition, we build disease management mobile app solutions to support pharmaceutical drug products post-launch across multiple chronic disease areas.

The mProve Health team has grown significantly in our, expertise, client base, and profitability since our founding in 2010. As a testament our success in the market, we were acquired by Bracket Global in the Fall of 2017. Our partnership with Bracket will allow us to continue bringing technology to clinical trials and improving patient engagement on a much greater scale. Bracket is committed to doubling the size of the mProve Health team which will present the opportunity to join our company at a key stage in our growth. Our size and growth trajectory allow for our employees to grow quickly and take on a great deal of responsibility within and beyond their roles.

Is this job right for you?

As a Project Manager at Bracket, you will combine business acumen, leadership, organization and technical skills to focus on ePro project strategy development and execution around mobile health and patient engagement, from creation to implementation.



  • Lead multi-disciplinary project teams (including technical teams) through all phases of the project life cycle, providing leadership, motivation and inspiration.
  • Develop innovative solutions to address stakeholder requirements and leverage mProve Health’s core competencies.
  • Efficiently manage and deliver multiple simultaneous ePro projects on budget, on time, and on schedule, and above client expectations.
  • Perform requirements-gathering, generate ideas and solutions which address stakeholder requirements and leverage mProve Health’s core competencies, and lead clients to a clear scope definition on new ePro projects.
  • Manage multiple vendor relationships for projects that require outside resources.
  • Proactively and consistently communicate with clients to ensure their needs are met.
  • Test ePro platforms to ensure a delivery that exceeds expectations.
  • Proactively improve project management templates and processes.
  • Contribute to the overall growth of the company and identify improvements in how we operate.
  • Expand our product offering by staying on top of mobile trends and identifying new areas of opportunity.

Do you have the right background for this job?

  • 3-5 years of practical experience as a project manager, ideally with work experience in healthcare, life sciences, or a software development company.
  • 1-5 years’ experience in ePro or related field
  • Working knowledge of and comfort with technology. We are constantly reinventing, developing, and testing our platforms, and everyone on the team contributes.
  • Prior experience managing projects involving technology. These could include: native smartphone apps, website development, online marketing tactics, loyalty programs ePro, eProCRM and/or brand development.
  • A desire to work independently and manage your own workload, combined with an openness to collaborate on key project deliverables.
  • Enthusiasm for the agility, flexibility, and unpredictability of working at a small company.
  • Working knowledge of user experience principles and experience managing strategic ePro design projects.
  • Prior experience working in a start-up environment is a plus.
  • A track record of delivering dynamic projects on a tight timeframe and budget while maintaining effective client and team relationships.
  • Proven troubleshooting and problem-solving skills to aid in the identification of root cause issues and develop creative solutions.
  • A dedicated commitment to delighting customers. Some companies focus purely on internal profit margins. mProve Health focuses on long term relationships with clients who are thrilled to work with us. We know that this philosophy leads to long-term growth and health of our business.
  • Bachelor’s degree from an accredited four-year college or university or equivalent.
  • We’re looking for highly qualified and ambitious candidates who are ready to immediately make an impact with our company and our clients. Accordingly, we will offer competitive compensation for this position.

We treat our employees right:

A fully comprehensive benefits program with medical, dental, vision, company paid life insurance, short and long term disability. Great Paid Time Off program that starts with 20 days of accrual per calendar year; great 401k plan with company match that is 100% vested immediately. Paid parental leave and other competitive benefits.

Bracket is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. Bracket is also committed to complying with all fair employment practices regarding citizenship and immigration status.

The right opportunity is waiting for you here at Bracket, what are you waiting for? Apply now!

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